Case Study 1
A large UK based provider of business-to-business financial solutions helping facilitate investments, providing commercial finance, and supporting companies with their capital needs.
A white labelled insurance product to protect the client’s portfolio of assets, out-source the majority of insurance administration and generate an additional income source.
We built an insurance programme to fit the client’s particular business model, providing a fully out-sourced policy administration and claims-handling service.
We assigned a dedicated account manager to facilitate the smooth implementation of the programme, act as the contact and advisor for all client activity and to provide regular management information and activity reporting back to the client.
Outsourcing administration of the insurance programme removed the administrative burden from the client enabling them to focus on their core leasing activity whilst benefitting from a meaningful income stream to their operation.
Our programme ensures protection of a quarter of a billion pounds worth of leased equipment per annum for the full duration of the lease term.
In the region of excess of 12,000† new insurance contracts managed annually with a complaint rate of under 0.24%†.
Through our innovations proposed to the client, the original insurance programme has been extended several times to improve performance, include a wider section of the client’s leasing portfolio and adapted to cover secondary period rentals, thus increasing the client’s portfolio protection and further expanding the income generated by our programme.
†as at December 2015