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Lease & Loan Privacy Policy

In this Privacy Policy, “our” and “we” means Great American Specialty & Affinity Limited trading as Lease & Loan Insurance Services and our group or affiliated companies. Great American Specialty & Affinity Limited is a member of Great American Insurance Group, a group of highly rated insurance providers.

We are committed to respecting your right to privacy and we comply with the principles of applicable data protection laws, including the UK Data Protection Act and the EU General Data Protection Regulation (“the applicable data protection legislation”).

This Privacy Policy, which is provided in our website (“the Website”) sets out the basis on which any personal data we collect from you, or that you provide to us via the Website or otherwise, will be held, processed or transferred by us.

By using the Website or otherwise providing us with your personal data, you consent to our (and our agents’) collecting, use and processing of your personal data as provided in this policy. If we decide to change our Privacy Policy and/or Cookies Policy we will post those changes on this page so that you are always aware of what information we collect and how we use it.

1. The information we collect

You can access the Website and browse without disclosing your personal data. However, we (or our agents) may request and collect the following personal data about you for business purposes as well as to fulfil our various legal and contractual obligations:

  1. information you provide by filling forms on the Website or by corresponding with us (or our agents) by phone, e-mail or otherwise. These include, but are not limited to, your name, home and mobile telephone numbers and email addresses, and other personal information that you provide to us while using our services, for instance, to correspond with you in connection with a job application or to respond to a request from you for information about our products and services, or to administer or distribute an insurance product of which you are the policyholder or have a benefit in relation thereto;
  2. if you contact us, we may keep a record of that correspondence;
  3. we may ask you to complete surveys that we use for research purposes although you do not have to respond to them;
  4. we may receive information about you if you use any of the other websites we operate or the other services we provide; and
  5. details of your visit to the Website and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access.

2. How we use your information

We may use your personal data that you provide to us for the following purposes:

  1. fulfilling your requests or to develop our business relationship;
  2. to ensure that content from the Website is presented in the most effective manner for you;
  3. to analyse it to develop our products, services, systems and to understand our customers’ requirements;
  4. where you have submitted your personal data in conjunction with a job application, to evaluate your application;
  5. to allow you to participate in interactive features of our service, when you choose to do so;
  6. to determine your suitability to be granted access to our Website;
  7. to offer you services we believe may benefit you unless you ask us not to;
  8. to administer or distribute an insurance product of which you are (or may become) the policyholder or have a benefit in relation thereto.

3. Who we share your information with

We may permit selected third parties and agents to use your personal data, for the purposes set out in paragraph 2 above, who will be subject to obligations to process such data in compliance with the same safeguards that we deploy.

In the event that we sell or transfer our business to a third party (whether to an arm’s length or related entity), you agree that any of your personal data which we hold may be transferred to that third party.

We may disclose your personal data to third parties, court service, regulators or law enforcement agencies in connection with proceedings or investigations anywhere in the world, or in order to enable us to comply with our regulatory or commercial requirements.

4. Cookies

The Website uses cookies in accordance with our Cookie Policy.

5. Transferring your information to other countries

Your information may be transferred and stored in the USA and other countries outside the European Economic Area, including some that may not have laws that provide the same level of protection for personal information. When we do this, we will ensure it has an appropriate level of protection and that it is held and stored in compliance with the applicable data protection legislation.

6. Data security

We do not sell your personal data to anyone. While we strive to protect your data, we cannot guarantee the security thereof. In addition, where you transmit personal data to us electronically, you do so at your own risk.

However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal data in accordance with data protection legislative requirements. All information you provide to us is stored on our secure servers, and any access thereto is subject to our security policies and standards.

The Website contains links to other websites. We are not responsible for the privacy practices or the content of such websites.

7. Your right to inspect information we hold about you

Under the applicable data protection legislation, you have the right to view certain information we hold about you. To do so please send a written request to the address in section 9 below.

You also have the right to request that we correct any information about you that you believe is incorrect. To do so please send us a written request, at the address in section 9 below, stating what information you believe needs correcting.  We will investigate and if we agree, we will correct our records. Where we do not agree, you have the right to file with us a written statement of dispute, which we will be dealt with in accordance with law.

8. How long we retain your information

We will retain your information as required by law for as long as you have a relationship with us (or with any agent through which we facilitate insurance) wherein you are the insured or receive a benefit.  After this period ends, we will keep it where we may need it for our legitimate business purposes, such as to respond to queries or complaints, or responding to requests from regulators.

9. How to contact us

If you have any questions about our Privacy Policy, your rights, or our processing of your personal data, or wish to make a subject access request, or would like to send us your comments generally about our Website or otherwise, please write to us at:


Compliance Officer

Lease & Loan Insurance Services

c/o Great American Specialty & Affinity Limited

32 Queen Square







Last updated: 4th May 2018